In today's digital age, cloud computing has revolutionized the way businesses operate and store their data. With the ability to access resources and applications over the internet, cloud computing offers unparalleled flexibility, scalability, and cost-efficiency for organizations worldwide. From sma...
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Michel Biem Tong
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Comments:
Well-written! Perhaps discussing challenges businesses face in implementing proactive CX could add more depth.
David Richard 22 Feb 2025Interesting read! Would love to see examples of companies that have mastered proactive customer service.
Suhail Husain 22 Feb 2025